Terms of Use

Last updated: December 2025

Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of the website sytycsn.com (the "Site") operated by So You Think You Can ServiceNow ("SYTYCSN," "we," "us," or "our").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

Intellectual Property Rights

The Site and its entire contents, features, and functionality—including but not limited to all text, graphics, logos, images, audio, video, software, and the design, selection, and arrangement thereof—are owned by SYTYCSN, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The SYTYCSN name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SYTYCSN. You must not use such marks without our prior written permission.

Permitted Use

You may access and use the Site for your personal, non-commercial use only. You may:

  • View and read content on the Site
  • Download free resources made available for download
  • Share links to the Site
  • Purchase products offered through the Site

Prohibited Uses

You agree not to:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Site, except as expressly permitted
  • Use the Site for any commercial purpose without our express written consent
  • Use any data mining, robots, or similar data gathering and extraction methods
  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
  • Use the Site in any manner that could disable, overburden, damage, or impair the Site
  • Use the Site to transmit any advertising or promotional material without our prior written consent

Books and Digital Products

Books and digital products purchased through the Site or third-party retailers (such as Amazon) are licensed for your personal, non-commercial use only. You may not:

  • Reproduce, distribute, or share purchased content
  • Use content for commercial training or consulting without a license
  • Create derivative works based on purchased content
  • Remove any copyright or proprietary notices

For commercial licensing, training programs, or bulk orders, please contact us.

Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

The information on the Site is for general informational and educational purposes only. It is not intended as, and should not be understood or construed as:

  • Professional consulting advice
  • Official ServiceNow guidance or documentation
  • Legal, financial, or business advice
  • A guarantee of any particular outcome or result

SYTYCSN is an independent publication and is not affiliated with, endorsed by, or sponsored by ServiceNow, Inc. ServiceNow is a registered trademark of ServiceNow, Inc.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SYTYCSN, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Site
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content

Third-Party Links

The Site may contain links to third-party websites or services, including Amazon for book purchases. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party websites or services.

Indemnification

You agree to defend, indemnify, and hold harmless SYTYCSN and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Calgary, Alberta, Canada.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

Contact Us

If you have questions about these Terms, please contact us at:

So You Think You Can ServiceNow
Email: cody.knott@sytycsn.com